Classroom Technical Services

Audio and video solutions

Image of an active learning classroom
Meeting technology with TV screen and microphone
Classroom with projector screen and presentation technology.

Working with us

Design & installation

With a unique understanding of the U of MN environment, CTS is here to help you take your space to the next level in AV technology and functionality - from Zoom rooms to Conferencing updates to Classroom Presentation systems and everything in between. 

Contact

Contact CTS at [email protected] for design requests.

Billing & invoices

As an internal service organization (ISO) all invoicing for CTS work will take place internally via the EFS system. Before the planning stage, an EFS String and authorization from the Department’s financial approver of record will be required. All subsequent invoicing will be based on time and materials used.

Contact

Please contact the Business Office at 612-625-1800 or [email protected]

Maintenance & repairs

Classroom Technical Services (CTS) provides preventative maintenance and repair services for audio/video technology in classrooms, conference rooms, and study spaces on a fee-for-service basis. CTS staff are professionally trained and licensed and provide a high level of service across the University system.

An EFS budget allocation and spending authorization from the Department’s financial approver of record is required before the start of work. 

CTS services include:

  • Cleaning projector filters
  • Verifying projector settings for maximizing lamp life
  • Checking control system operations
  • Checking cables for wear and connection problems
  • Providing repair/replacement recommendations on identified system problems
  • Video conferencing systems maintenance and software upgrades
  • Referral to CTS engineers if a new system is recommended or a new feature is desired

Contact

Contact CTS at [email protected] for maintenance requests or repairs.