Set up a video conference

There are few select OCM classrooms equipped for video conferencing. For a list of the rooms and for help using the video conferencing equipment during your call, see video conferencing equipment instructions. Follow the steps below to set up a video conference.

Step 1 - Reserve the room

To reserve one of the five general purpose classrooms, request a space for your conference using Astra Schedule. Be sure to consider setup time when making your request, so you can be in the room before everyone connects. We recommend adding at least 15 minutes to the start time.

To reserve a departmental room, contact the department to make a reservation.

You must have a confirmed space for a video conference before you can schedule the call.

Step 2 - Submit a video call request

Submit a video conference request after you receive confirmation of your reserved space.

You must have the following information:

  • IP or SIP address for each of the locations on the call.

  • Contact information (or point of contact individuals) for each of the locations on the call.

  • Institution, building, and room number of each of the locations on the call.

An email confirmation of your video conference connection will be sent when it is scheduled.

Step 3 - Perform a test call (recommended)

Test the connection site if it is new. Generally, OCM staff will tell you if this step is required.

If the distance site has not been previously tested, staff will need a minimum of two business days to complete testing to make sure things are set up properly. The testing and confirmation steps may take longer if there are multiple test locations.

Established video conference sites, such as those at another University, typically do not require testing.

Connection issues

If a call is in progress and you have connection issues, contact OIT’s technical support line at 612-626-4444, and select option 1.


If you have questions about setup or would like to schedule an equipment consultation, contact the Classroom Support Hotline at 612-625-1086 or

Services related to video conferencing include:

  • Training and incident response for video conferencing rooms (service charge may apply).

  • Assistance determining the appropriate technology for supporting your activity.